Saturday 27 August 2016

Mindsets For The Modern Social Media Marketer

How we think about the world shapes the world we live in. The same goes for social media: How you use it and how you market on it shapes how you view it. As marketers, we have a unique relationship to social media because every experience importance of social media marketing we have with it serves as a sort research for ways to apply what we see to our work. We all have varied approaches on social media marketing, but here are some ways to think about social media that may help with whatever events may social media marketing agencies arise in your day-to-day. You will fail on social media. You will fail many, many times. Content won’t work, you will struggle to find audiences where your ads resonate, a tweet will go up at the wrong time— these things search and social media marketing will happen. But as many great minds have said in one way or another, it is not failure if you take something away from it. These lessons will enable you to find the social media marketing applications audiences that best engage with your content, and that content will be refined after continual trial and error. Correcting your mistakes might be as easy as double-checking when your tweets go up or as difficult as trying out 25 different creative types to see what works. What matters is that marketing using social media you are always failing, learning, and refining. A necessary tool for such learning comes from data. We are now in an age of data where new metrics are being rolled los angeles social media marketing out constantly from all social platforms. With a few clicks we can learn about our audience, its online behaviors, social media marketing university review and the specific details about its engagement with each post. For example, when advertising facebook social media marketing a video post on Facebook, you can find out how engaging that post is in terms of views and cost-per-view, what the average view length of the video was,disadvantages of social media marketing at which point people dropped off, how many people clicked the call-to-action button—and that's just to name a few. The hotel social media marketing data tells the story of how users received the ad and what they did with it. This is just one example where atlanta social media marketing data can be applied to your content and page. Social data is only going to increase, so it's important and useful to have an understanding of what that data means, and what it says about your brand as a whole. This is the double-edged sword of social media. While users canhow to do social media marketing engage with your page at any point in time, these interactions may turn negative, and it's necessary to be prepared when that occurs. Unfortunately, this happens not only during work hours but also on nights and weekends. Social media has ushered in a new type social media marketing trends of working situation that requires someone to keep an eye on the community every few hours. This is similar to a neighborhood watch that ensures everything runs along smoothly and keeps an eye out for any catastrophes that may occur on social media marketing new york the page. As a social marketer, it is necessary to put processes in place to make sure your bases are covered if a crisis arises. According to social media marketing pdfLithium Technologies, “53 percent [of users] expect a brand to respond to their tweet, [and] demand that response comes in less than an hour. ...That figure skyrockets to 72 percent when social marketing media they have complaints.” This isn’t something that should take away from your free time, but it's important to have a system in place so you don’t have to worry about this on off hours. The digital social media for marketing world is in a constant evolution and probably always will be. New platforms are emerging constantly, social media marketing course and even the ones we know are transforming at a rapid pace (e.g., Snapchat as a viable advertising platform or the eventual b2b social media marketing emergence of Virtual Reality). It is necessary to not resist any change that may occur and roll with it. Go with the change and try to understand it as quickly as possible, social media marketing plans because a fair amount of the time these changes are for the best. On a small yet relatable scale, there are often complaints when Facebook changes up its timeline. Yet a week or two after the change, people adapt to the new layout and end up liking it better social media marketing podcast than the previous version. A famous example of not adapting to change, as featured in Adam Grant’s Originals, is Kodak in its response to the digital camera. Leadership at Kodak believed that real estate social media marketing customers always wanted to have a physical copy of their pictures, not just the digital version, which we now know to be a crucial error. In the end, social media marketing blogs it is better to go with the current than to try to stand strong against it. The most successful brands are those that are willing social media marketing chicago to go where the industry and technology take them. Every month, social marketers have to go back to the drawing board and create a new month of content. Sometimes social media brand marketing this is easy—a big brand event is coming up, or it’s holiday season—but other months turn into a struggle. In these moments, cost of social media marketing it's crucial to look at your brand and consider using new advertising platforms. Facebook Canvas Ads are now being used in a multitude of ways, big and small, define social media marketing and Facebook Live has quickly captured users' attention. You should also keep an eye on what other brands are doing. Social media is not created in a vacuum; you can get ideas from those around you, then build upon those ideas yourself. Most of all, being innovative requires many different opinions. When designing Pixar’s Offices, social media marketing plan pdf Steve Jobs put the bathrooms in a central area to facilitate "serendipitous personal encounters." This enabled people from different departments to talk and exchange ideas, which helped spark ideas that neither had previously considered. This should social media marketing best practices be applied to your social strategy as well. Sometimes a little distance (i.e., someone outside the daily grind of social media) allows for a fresh how to start a social media marketing business perspective. Social media is still relatively new, even though it doesn’t feel like it. We are given a multitude of platforms that allow us to communicate in a variety of ways. This enables brands to find various avenues that display how to social media marketing what they are offering within a relevant community of people.

Tips For Professionals Entering the Social Media Marketing World

Changing industries can always be difficult. There are new people, new processes, and new challenges that a new environment can bring. When the industry you are going into is one that (figuratively) moves at the speed social media marketing firm of light, here are four tips that can help you adjust to the change! With the landscape of social media marketing changing on a constant basis, it is crucial to stay up-to-date on all news and changes. Whethersocial media marketing firms it be a new capability added to Instagram or a fad such as Pokémon GO sweeping the nation, to be successful in social media marketing, you have to keep up with the trends. Following expert publications on your social media marketing books social accounts is a good start to stay in the know as the social world changes around us. Use the Platforms Being familiar with the platforms gives social media marketers a huge advantage when beginning social media in marketing to work with and sell social capabilities. It is one thing to have read a few articles about the similarities and differences of Instagram Stories as compared to Snapchat, but unless you have small business social media marketing seen and explored both personally, you will never fully be able to describe the capabilities to your partners. Knowing the tendencies and hiccups that are inherent in each social media platform that you social media marketing plan sample are working with is an invaluable tool when crafting a campaign for a partner. It isn't just enough to stay up to speed on new capabilities that social comes out with, however. Marketers also have to be able to use these tools marketing on social media creatively in ways that fit their brand strategy. The ability to do this is what sets apart great social media marketers from the rest. Living outside of the box in social, despite it's constantly social media marketing degree changing nature and bendable rubber mold, requires taking all that is current in the news and world around you, all that is new in social media, and tying it into a brand’s voice and goals. Ideas social media marketing los angeles that stand out to brands will stand out to their audience, and high engagement will follow. For experts and novice marketers alike, asking questions is crucial when it comes to social media. Between creating content, social media marketing strategy template crafting ideas to hit brand goals, and understanding the ins and outs of new capabilities, you have to be able to turn to your peers for knowledge. The nature of social media makes it so that no one person is all-knowing social media marketing resume of its capabilities. Constant change keeps your brain moving and your ego humble. Always. Ask. Questions. The biggest hurdle for most brands on Snapchat isn't creating content...it's getting content seen. Ads are the only social media marketing campaigns form of promotion, and users are more interested in following friends than companies. Brands can try and try, but it's a hard platform on which to feel native. Instagram Stories circumvents that problem. Brands that already have an Instagram following can social media marketing service start producing Snapchat-type content without the risk of too few people seeing it. Because they have that preexisting audience, they can worry less about speaking to the wind. This doesn't mean that followers become the new major metric on Instagram; in general, social media marketing conference they still matter far less than people think. But if brands are interested in toying with Snapchat-style storytelling, this is definitely one way followers can help. Once you start a Snapchat story, effective social media marketing it all flows downhill. If you miss something or accidentally skip a slide, you have restart the story to go back and view it. Depending on the length of the story, that can get pretty annoying. Instagram is far less ephemeral. It wasn't founded as a place where things disappear. So even social media as a marketing tool though it's moving in Snapchat's direction, it introduced a function where users can pause or scroll back and forth within a story. How does that help brands and marketers? Send that note over to the creatives. With one less limitation, social media marketing pricing they'll have a field day. Maybe there's a way to make these stories interactive? Maybe you can choose your own adventure? Like any new update, this feature opens a wealth of possibilities, and the first few brands to crack it will be lauded for their innovative thinking.

Why You Should Use Social Media in the Hiring Process

Why should companies be turning to social media as part of their hiring process? The tried-and-true process that the everyday HR department utilizes to hire new employees might become outdated in the upcoming years due to more companies using social media for recruitment. Filling out an application,social media marketing blog submitting a resume, and uploading a cover letter will be seen as an obsolete system that does not capture the entirety of an applicant’s skills and characteristics. So what will companies turn social media marketing experts to in order to find this information? Today, social media has become one of the many ways that employers can gain insights into the worlds of their applicants. Here are a few additional questions to ask before turning to social media for your hiring process. Who should you be looking for with social media applications? Millennials social media marketing articles are the target audience for this type of job application. Now that many Millennials have graduated college and are off on their search for a full-time job, companies are capitalizing on the fact that Millennials have grown up on social media, by tying their hiring social media marketing dallasprocess to it. If your company is looking to hire young, imaginative and creative talent, why not use a social media platform like Snapchat to let these candidates express themselves and show you (rather than tell you) what skills they have? Online retail learn social media marketing company Everlane tried just this. Their job post “encourages interested applicants to make Snapchat stories to show why they would be perfect for any open positions with the company." This allows importance of social media marketing the employer to get a better view of who their candidates are and whether or not they seem like a good fit for the company. Through the eyes of a Millennial, a company that has a strong social media presence is extremely appealing! More so, social media marketing agencies if a company is hiring through social media, that is an opportunity that can’t be missed. Many believe it’s “cool” and “hip” to be able to tell their friends that they just applied to a job by snapping a picture search and social media marketing on Snapchat or creating an insane YouTube video. More than likely, more applicants will flock to that company rather than a company with the traditional “Submit Your Application and Resume Here” button on their website social media marketing applications without further interaction. More candidates means more chances at finding the perfect fit for the role you are looking to fill. Using social media does not only help to find young applicants marketing using social mediafresh out of college. If you have older applicants applying for roles through social media, this can tell you many things. For one, if an older individual is social media savvy, that tells los angeles social media marketing the employer that this candidate is good at adapting to change because social media is without a doubt a fast-changing sector. Moreover, even if they are not the best at using social media to present themselves, social media marketing university review it tells the employer that this candidate is willing to put in the effort to learn new things, as social media is still quite a new concept for many businesses and individuals. All in all, social media is starting to look like the next best way for facebook social media marketing recruiters to gain more insight into the lives of potential employees. It allows for creativity and a different way of determining whether or not an individual is a good fit for the company. For the recruiters disadvantages of social media marketing out there, try something new and different. The more interesting the job “application” is, the more information you will receive about applicants. 95% of people searching for beauty content head to Youtube to watch makeup-related videos and get beauty advice. Since hotel social media marketing Youtube contributed to the extreme success of the first ever beauty blogger, Michelle Phan, local makeup gurus have rushed to get in front of the camera, and amateurs have rushed to learn. Actually, atlanta social media marketing97% of all beauty-related content on Youtube are made by beauty vloggers and “haul girls,” (girls that go on extreme makeup shopping sprees and explain in front of the camera how to do social media marketing what everything is while giving a review), causing brand-led and controlled content to contribute only 3% of the 15 billion beauty related videos. If brands know these types of videos are the social media marketing trends most successful, why aren’t they hopping on the vlog/haul train? if single haul girls are finding more success than an entire brand, how can marketers use that to their advantage? Influencers are very important social media marketing new york in the makeup industry, specifically on youtube. In fact, the top 25% of beauty bloggers have 115x more subscribers than big beauty channels, increasing a brand’s desire to work with these already-youtube-famous makeup artists.

Why Social Media Marketing is Critical in 2016

Since its development, social media has played a continuous role in how people interact with each other. From a business standpoint, it contributes to how companies interact with potential social media marketing pdf customers as well. As this has become a powerful method for organizations to reach a target market, many social platforms have integrated methods social marketing media to help businesses reach their audiences. According to Statista, 97% of the global share of companies uses social media marketing. Many believe that social media marketing is just social media for marketing as valuable as televised advertisements without the hefty costs. It’s all about reaching a large number of people in a cost-efficient manner. The following are points of interest which demonstrate why this social media marketing course kind of strategy is important for business practices in 2016. Experts such as Ekaterina Walter, bestselling author and marketing guru, point out how trust in a brand is a universal constant. Regardless b2b social media marketing of how technology evolves over the years, consumers will often side with a name they trust. Part of the importance of social media marketing centers around cultivating that trust on a more personal social media marketing plans level. It’s a platform that allows businesses to directly interact with consumers. This interaction contributes to building a strong online reputation. Approximately three-quarters of shoppers today will research social media marketing podcast a company online before making a purchase. More and more consumers are abandoning the traditional phone book because it doesn’t tell them anything about the company. Online reputation is where many companies have the most real estate social media marketing impact from customers. Social engagement, customer reviews and other aspects contribute to someone’s decision to make that initial purchase. In August of 2015, Facebook reported that it had almost 1.5 billion users social media marketing blogs who log in at least once in any given month. According to Mark Zuckerberg, founder of the popular social hub, approximately one in every seven social media marketing chicago people on the planet use the site to connect to friends and family. These numbers don’t include other popular sites such as Twitter and YouTube. When you take into consideration social media brand marketing the sheer number of people that only use Facebook, you can begin to understand the importance of social media marketing to engage a vast target audience. With each post that is shared cost of social media marketing or interacted with on Facebook, there is potential to drive traffic to your website. Whether you’re offering free information or selling goods through eCommerce, define social media marketing the results could be incredible. Instead of relying on ad-sharing networks, connecting with consumers in this fashion has potential to be more productive. This is especially true when it comes to creating asocial media marketing plan pdf trustworthy brand. People are more likely to buy from a company that is interactive on social media. Social profiles can also play a role in exposure on sites such as Google. These profiles are appearing in search results social media marketing best practices when consumers are looking for brands or products. Developing a social presence may serve to improve your placement in these results as content is crawled by the search engines. One of the key how to start a social media marketing business components that drive companies to use social media marketing is the overall cost for upkeep. As most profiles on these sites are free, engaging potential consumers has no expense other than time. It takes how to social media marketingless than a minute to respond to an individual or post a link to new content on your website. Advertising campaigns on social media sites may also be more cost efficient than methods you may be using today. For example, social media marketing 2014 a retail store in Denver can use pay-per-click ads in Facebook to target only those users in the immediate area. This has potential to increase the return-on-investment as people in Miami wouldn’t see the ad and click on it. Some social media sites have been toying with best social media marketing the idea of developing their own search engine algorithms. As Facebook handles more than 1.5 billion searches every day, the social company has spent time fine-tuning the results. By putting effort into buildingmarketing by social media your online presence, users are capable of finding your company and content when searching this continuously growing database. Currently, one in every ten online purchases around the world originates from social media channels. Many experts believe social media marketing that this number is going to grow in the near future. It’s estimated that eCommerce will surpass the $1 trillion dollar mark by 2019. This means that billions of dollars may be spent by social media consumers.

How Social Media Has Changed The Way We Communicate

On today’s date in 1877, Thomas Edison is said to have written to the president of the Telegraph Company in Pittsburgh, PA. In his letter, he argued that it would be more appropriate for us to greet one social media marketing strategy another with "hello" rather than saying "ahoy" when answering the phone. Just like technology had a drastic effect on the way we communicate then, social media has played a huge roll in the way we communicate now. I’m Gen Y, so I grew up writing letters to penpals, social media marketing plan using the landline and knocking on a friend’s door to see if they were home. My one-year-old son is Gen Z...and he’s already figured out the swipe function on my iPhone. Social media today is a powerful communication tool, social media marketing companies with social networks being one of the most dominant ways we now communicate. The rules of engagement between a business and their audience have shifted. Gone are the days of one-way interaction. Today, social media marketing services people expect a multimodal experience. Anyone with a social network login has the capability to interact with thousands (sometimes millions) of people worldwide. We can now share social media marketing university our messages and opinions with a significantly larger audience. We no longer have the same filters we feel obliged to use in a face-to-face conversation. Individuals and businesses now reveal what is social media marketing so much more to each other. Social media allowed us to break through those barriers and redefine how we communicate. We have the option to write entire thoughts in just 140 characters,social media marketing jobs or even without words at all. The introduction of the tweet has forced us to be succinct and get to the point. Abbreviations and emojis are a new language — not incorrect, just different. And new media forms like 360° video and social media and marketing augmented reality are providing us with increasingly immersive experiences across social with the total number of active virtual reality users forecast to reach 171 million by 2018. Using the pronoun ‘I’ may be the best social media marketing agency decision for your company voice. It assists in building repertoire, and interacting on a first-name basis, both from the corporate level and from the customer's perspective, can create a stronger connection. When respondingsocial media marketing company this way, some representatives choose to sign using a name, which allows customers to directly identify who they are speaking with. Some customers have been known to come back to the brand asking for the first social media marketing plan template representative who spoke to them by name, since they already have a relationship with this individual. First-person perspective can assist readers in feeling like a participant in the conversation social media marketing world as opposed to being spoken at. Some customers may not delight in being on a first name basis with a brand. First-person regard connotes truth, intimacy and authenticity. While some social media marketing tips may appreciate this, it may turn others away. If there are only a few people working on your brand and responding to the majority of fans and customers, this can be seen as negative. Customers may assume there isn’t enough social media marketing tools support on the brand side and become frustrated. Some legal considerations can prohibit getting more personal in copy or identifying individuals. Perhaps your brand would feel best if there was a mix marketing social media of both, as some brands have done in the past. For customer service concerns, names can be given, but for more official announcements, language with ‘we’ is used. Overall, the goal should be to make your customers feel comfortable and informed. Ultimately, benefits of social media marketing there is no wrong or right way to address your fans. You'll have to find the best voice for your brand based on your personal message and product offering.

The Past, Present, and Future of Virtual Reality on Social Media

It’s finally happening. Much like the debut of the internet or the smartphone, technological advancements have placed society on the verge of another seismic shift. Virtual reality is coming, using social media for marketing and thanks to the moves of a few key players, social media is quickly proving to be the ultimate conduit for digital escapism. Take off your Oculus Rift, and follow me as we breakdown the past, present, social media marketing strategies and future of VR on social media. Believe it or not, virtual reality has existed in some form since the mid 20th century. In 1968, Ivan Sutherland and Bob Sproull created what is widely considered to be the first virtual social media marketing manager reality and augmented reality (AR) head-mounted display system. Social media itself is still in its infancy stage, with Facebook just catching on in the mid 2000s. Thus, virtual reality on social media has an extremely marketing with social media short history. In March of 2014, Mark Zuckerburg announced that Facebook would acquire Oculus VR, sending shockwaves through the tech industry and prompting several speculative questions. How could Oculus, social media marketing softwareoriginally propositioned as a gaming console, be integrated into social media? As Zuckerberg suggested, “By feeling truly present, you can share unbounded spaces and experiences with the people in your life. Imagine sharing not how to use social media for marketing just moments with your friends online, but entire experiences and adventures.” One year later, YouTube introduced 360-degree video support, paving the way for its first virtual realitysocial media marketing courses livestream the following spring at Coachella. If you’re going to broadcast a music festival, you’ll need great sound as well. YouTube recently integrated spatial audio, in which sounds feel as social media marketing b2b though they are coming from all around you at different distances. The groundwork has been laid for immersive experiences. By combining with social media, virtual reality will allow you to share these experiences with your best social media marketing for small business friends in real time. Understanding your brands’ awareness has always been a critical part of the marketing strategy and a challenge to obtain. Prior to the availability of social media as a social media marketing job descriptionmarketing tool, this was an expensive, slow task. Marketers needed to be cautious before undertaking a brand awareness study and many times missed the opportunity to gather important insights. Here marketing and social media are three ways that marketers can use social media to provide this invaluable information. The first, most obvious way to measure brand awareness via social media is by tracking share of voice. Starting with social share social media marketing salary of voice will allow you to quickly and easily compare your brand against your competition, and look for changes over time. Changes could be the result of a brand's social media activity, other marketing activity, social media marketing statistics industry trends and/or newsworthy occurrences. There are many tools available to help track these changes on social media: Crimson Hexagon, Simply Measured, top social media marketing companies and Sysomos, are three that Likeable Media has investigated and found to be cost effective. Once you select a tool and your list of competitors, run a report to create the benchmark and then determine social media marketing training how frequently you need to monitor. Share of voice tracking is an important indication of how your brand's (and your competitors') social media activity is effecting the conversation and therefore thesocial media marketing classes awareness of your brand. While share of voice is good place to start, more extensive brand lift measurements are available through Facebook. Facebook offers three options: Nielsen Brand Effect, social media marketing news Millward Brown Brand Lift Insights and Facebook Brand Lift. In all three options, you are able to see a benchmark awareness level that is tested via a control group, and the direct affect that a campaign has on social media marketing network increasing that awareness. Both Nielsen and Millward Brown have leveraged their extensive knowledge of measuring advertising effectiveness via traditional media and methods and brought those best practices to Facebook. The Facebook Brand Lift option has beenmarketing through social media created by Facebook directly. These three options have different criteria (minimum reach, impressions and spend) as well as varying number of poll questions. Your overall budget and specific social media marketing certification objective can help determine which option is best for you. In all three cases the results are available between four and 48 hours after exposure, allowing for timely insights in order to make any quicksocial media marketing consultant adjustments that can potentially improve results. Full campaign reports are normally available 10 days after the study has ended. Another way to get brand lift metrics is through Google's Brand Lift. In conjunction social media marketing ideas with a YouTube advertising campaign, a brand can obtain ad recall, brand awareness, brand interest and purchase intent. By utilizing randomly selected groups (exposed and control), and gathering data from surveys and social media marketing packages organic search activity, you can see results in flight. There are different ad spend requirements based on how many and what type of metrics are needed. The final report can be delivered in as early social media marketing proposal as seven days after the campaign ends. Both Facebook and Google offer their brand awareness options free of charge (although there are minimum ad spend requirements). All of these brand measurements are social media marketing for dummies an important step in measuring ROI on your social media spend. In addition, they offer tremendous opportunity to understand your consumer and how your marketing can impact their perception social media marketing definition and awareness of your brand. When possible, take advantage of these great tools in helping to optimize your marketing efforts.

Social media trends going into 2016

It’s that time of year again where we take a look back one last time before sailing away into next year. Social media is still a fast-paced environment that continues to evolve. Looking at trends over the past couple years, I feel that many of the same trends are continuing, just with increased importance. Visual elements social media marketing still dominate. With visual-dominated social media sites, like Instagram and YouTube, continuing to increase in popularity, along with higher visual content on more traditional sites, adding photos social media marketing strategy and videos to your social media accounts will continue to be important. In fact, according to a Social Media Today report, on Facebook, 50 percent of daily users watch at least one video per day. Mark Zuckerberg social media marketing plan the CEO of Facebook, has said that he expects the social network's News Feed to be mostly video in five years. It is safe to say that social media is not a passing fad. While it will continue to evolve, it’s here social media marketing companies to stay in one way or another. How do I know? Fast Company said that there are more than 2 billion active social media users worldwide. And businesses are not shy about social media marketing services boosting their social media presences, either. Did you know that nine out of 10 U.S. companies are now active on social media? If you are part of the 10 percent, social media marketing university it’s past the time of deciding if you should be there. You do not want to fall behind. Besides those staggering statistics, the Fast Company article also had a few takeaway what is social media marketing points that I found interesting. In the business world, along with our personal lives, we have seen transitions in how we communicate. I have taken to emailing colleagues just as much as speaking out to them social media marketing jobs from my cubicle. It can be faster and streamline discussions if multiple aspects are involved. It has been discussed for years whether social media could potentially take over the messaging social media and marketing element of office communication, and Fast Company makes it clear the new app Slack could actually do this. Slack is free and has unlimited spaces available for your team. This could be good to use if you don’t always have social media marketing agency time for regular meetings or you feel like there is a lack of communication at your shop. It could be something to test out and see if it benefits your business. We all know that the move to social media marketing company mobile is also continuing on. A Business 2 Community article states that the increasing use of mobile to access social networks — 78 percent of U.S. Facebook users access the site social media marketing plan template by mobile at least once per month — is having a big impact localized marketing. Since more social media users are posting on the go with their mobile phones, social media marketing world there is a real-time hyper-local data that presents opportunities that never really existed before. When posting to social media in 2016, think about how digestible social media marketing tips the content is. For instance, though Facebook does not have the short character limit that Twitter does, that does not mean that you should write multi-paragraph posts on your page. Think about how that will appear on a mobile device. With social media marketing tools that said, the Business 2 Community article also touches on the fact that there are places for long form social content. For instance, if you are writing a blog for your website, posting this type of content to LinkedIn as well can be helpful. In addition, Facebook is revamping its Notes feature to allow marketing social medialonger form writing on the site. This may be something to play around with in the New Year, but keep in mind how it will look for mobile readers and what the value is for your customers. If you are explaining “how to” type information benefits of social media marketing like changing a tire or oil, that may be something that can be explained more thoroughly. I think the biggest rule of thumb with anything you post to social media is figuring out the value of using social media for marketing it for your customers. If it’s something that can be valuable with just an infographic, that is great. If it’s something that needs to have a bit more explanation, then do that. However, don’t just post long because you think you should. See how your audience is responding to your content and then cater later efforts to what your audience is showing you it wants.

SOCIAL MEDIA: PERSONAL VS. BUSINESS

Today, everyone has some sort of interaction with social media—whether you see it online, referenced on TV, use it to keep in touch with family, or are a savant with an active profile on every social channel. While not all of your personal social media marketing strategies social media practices are appropriate, there are many activities that can translate to success on your business channels. We share stories about our lives on our personal pages. On your business page, social media marketing manager stories are a powerful way to connect with your audience. Telling the story of your products, business, and industry with a focus on your customers is a great way to develop a connection. Another important decision marketing with social media is choosing which social channels to use for your business. Do you use Twitter for news? Facebook for family photos? Dislike the restrictions of Vine? Keep in mind what channels your customers might use social media marketing software and why they use them. Tailor the content for your business channel to the individual strengths of each social platform. This means you will be catching user’s attention with content in the form they like. As a social media user, there is a lot of content how to use social media for marketing you scroll by that doesn’t catch your attention. Consider that 500 million messages are tweeted every day. What makes you stop and comment or share a post or tweet? How about your friends, social media marketing courses what are they sharing? Translate the type of content you engage with to the type of content you are sharing from your business pages. So what types of activities don’t transfer well from personal social media marketing b2b to business social media? Posting whatever comes to your mind at the moment is seldom a good idea. While social media is perfect for sharing on-the-spot epiphanies throughout your day, social media marketing for small business your business page should have a Social Media Strategy that drives content and gives you a cohesive voice across your channels. What is your objective? Knowing what you want to get out of your social channels is imperative to making it happen. Are you trying social media marketing job description to educate, drive purchases, or change user’s behavior? Business page content should always be working to achieve your goals. Lastly, don’t let your emotions rule your business posting, especially marketing and social media if they are frustration or anger. While your friends and family who follow your personal accounts know you, your business followers may misconstrue emotion filled content. Frustrations with vendors, complaining, and blaming don’t belong and won’t benefit social media marketing salary you telling the best stories about your products or services. This doesn’t mean you can’t point out problems or express concern for issues that your company supports, but do it in a way social media marketing statistics that is constructive. Getting started with social media as a small business owner can be tough, and learning the etiquette behind it isn’t much easier. The constant evolution of social networks can make it difficult top social media marketing companies to stay on top of best practices. Small business owners who only occasionally tap into these networks may find it hard to pinpoint and fully understand all of the nuances that act as unwritten usage social media marketing training rules for social media. Social media accounts that are only partially completed are hard to take seriously because they automatically appear less professional. Choose a name or handle that easily social media marketing classes identifies you and your business, and take the extra few minutes to thoughtfully fill out the “About You” information. Use your logo or a tasteful portrait of yourself for the avatar. First impressions social media marketing news are important and lasting. While it’s a good strategy to have a presence on all the social media platforms that most relate to your business, managing multiple profiles on the same network is cumbersome and may not be worth the extra effort. If you choose to keep social media marketing network your personal and professional personas separate on social media, be sure you’re consistent with the types of content you share via your business profile so your clients know which account to follow. Use common marketing through social media sense when you share. What you put out there becomes a representation of you or your business in the social media landscape. But don’t let this stop you from making yourself known on topics that matter. Having no voice pertaining to your businesssocial media marketing consultant and industry could be worse than a few people disagreeing with you. Be proud of who you are and what you represent as a business while staying aware of the image you’re crafting as a result. Businesses use social media to both nurture existing relationships and develop new ones by sharing useful content. How often should social media marketing ideas you engage with your online “friends”? OutboundEngine automates updates to clients’ social media accounts about a dozen times a month for each of the big three networks — Facebook, LinkedIn and Twitter. This keepssocial media marketing packages fresh content front and center while freeing up our clients’ time. Plus each client is still able to post on their own, and they’re encouraged to do so. It may be tempting to try every new social media platform that sprouts up, social media marketing proposal but it’s dangerous to spread your marketing efforts too thin. To start, focus on the three top social platforms — LinkedIn, Twitter and Facebook. Providing quality content via these outlets has a broad social media marketing for dummies reach that’s worth your time and effort, no matter your industry. Providing helpful content is nice, but it’s not all social media has to offer. Interacting with your followers is also key. See a question or comment on Twitter that you can answer? Send the social media marketing definition person a friendly reply! Looking for recommendations? Ask your Facebook audience. Did you write a helpful, industry-specific post on your blog? Share it with your LinkedIn network. Build connections online just like you would in person.

The Pros and Cons of Social Listening Tools

For the most part, everyone knows that if you hope to succeed as a business you need to establish a presence on social media. But how do you actually measure the success of what you’re social media marketing firm doing on these different platforms? Social listening tools, like Sysomos, are often talked about as one way brands and marketers can measure the impact that their social media social media marketing books campaigns have on their revenue. However, like most things, there are pros and cons you should consider before basing your success completely off the data these social listening tools provide. I was recently listening social media in marketing to my favorite comedy podcast, when business icon Robert Herjavec from ABC’s “Shark Tank” came to the studio to tell of his rags-to-riches tale. When he was discussing competitive analysis in small business social media marketing the business world, he said something so insightful that I’ve carried it with me each day here at Likeable Media. He stated, “The quality of your company is based on the quality social media marketing plan sample of your competitors.” Sure, when most social media agencies take a look at their client’s competitors, quantity certainly matters. They look at the number marketing on social media of followers a competitor's Facebook page has, how many retweets their last quippy millennial-focused tweet received, or the number of video views on their latest B2B focused social media marketing campaigncontent. I challenge you to go a little deeper with your analysis. The best way I can explain how to achieve quality insight social media marketing degreeis just to “START.” Different tools can be used to investigate a competitor’s sentiment on social media from audience members. Does a large portion of their mentioning in the social space contain positive, negative or neutral social media marketing los angeles affiliation? Sure, it looks great to have a large percentage of mentions on Twitter, but what are people actually saying It is SO important to look at what types of content a competitor's fans social media marketing strategy template are relating to the most. Is the brand relying heavily on a video campaign to convey their latest message? Do you notice that they’re getting great engagement on link posts to their blog? Before a brand can be advised on what to do better, they must social media marketing resumefirst discover what is working the best. This may seem obvious, but a lot of companies assume that their competitors are speaking to the same audience. Taking a closer look to the demographics social media marketing campaigns of who is actually interacting with content can be a great key to success for your own channels. Are they excluding a huge target that you could capitalize on for improved ROI? Facebook has a great social media marketing servicetool that now publishes a company or brand’s response time on their platform. Ensuring that your engagement with your fans exceeds what is being done by competitor’s will benefit you immensely. Consumers want to know that they are being listened to, but more importantly, that they are effective social media marketing actually being heard. Real time content is a huge opportunity for brands to connect with their audiences. Are competitors monitoring trending topics and creating relevant content social media as a marketing tool to join the social conversation? Better question: Are you?! Timeliness of your content in relation to when major events happen is important. Competitive Analysis isn’t only just a numbers game, social media marketing blog but it is an essential piece of the social media marketing puzzle. Like Robert said, “The quality of your company is based on the quality of your competitors.” How do you add up? the wildly popular social media marketing experts mobile money-transfer app, was founded in 2009 as a way for individuals to easily split payments with friends via text. Its success has been meteoric, with some sources reporting more than $1 billion in payments processed through the app social media marketing articles this year alone. What is perhaps most interesting about Venmo, though, is that the seemingly functional app has morphed into what can almost be considered a new social network. If marked as “public”, payments to and from friends will appear in a newsfeed social media marketing dallas that all other contacts can see. Friends also have the option to like and comment on these public payments. While dollar amounts are never revealed, users have embraced creative ways of describing the “what” of their payments. Cryptic emoji combinations learn social media marketing and inside jokes fill most feeds, making it an interesting case study in social media behavior, to say the least.

Saturday 20 August 2016

Getting Started in Social Media Marketing

When it comes to using social media marketing to build your business, the worst action is no action, and your biggest problem is being invisible, not being talked about negatively. As long as you're part of the conversation on the social Web, you can hear what's being said about you social media marketingand massage negative perceptions about your business. But if no one is talking about you, you have no chance for growth. That means you need to get involved on the social Web social media marketing strategy as soon as possible, not only to capitalize on the opportunities that it presents to your business, but also to develop and protect your reputation. It's a good idea to start with a plan that has goals and an social media marketing plan organizing framework to keep you on track. If you start down a path on the social Web and hate what you're doing, you can change things around. Just as you change networking and conversational social media marketing companies approaches in person, you can do so on the social Web. The only differences are that on the social Web, you're talking through your keyboard, and your potential audience is much, much larger. What do you want to get out of your social Web participation? Why are you social media marketing services doing it? Are you trying to generate direct sales? Are you trying to offer a form of customer service? Do you want to build relationships with customers and boost loyalty? Your answers to these questions social media marketing university greatly affect the type of content you publish and the activities you participate in on the social Web. Who is going to create your content? Who is going to maintain your social media accounts? Who is going what is social media marketing to respond to questions and be the face of your business online? Do you have the technical ability in-house to join the online conversation? If not, are you willing to learn? Can you or someone who works with you write well? You need social media marketing jobs to be sure you have the necessary people in place to execute a social media marketing plan before you start. Where does your target audience spend time online? What kind of content social media and marketing and conversations do the audience members get most vocal about? What kind of information do they want from you? What do they dislike? Remember, you're not just pub¬lishing social media marketing agency marketing messages on the social Web. You need to find out what your audience wants and needs, so you can provide the kind of content they find useful and interesting. However, social media marketing company you also need to be personable, so they actually want to interact with you. Once you know where your audience spends time and what kind of content audience members want, take the time to give them more of that kindsocial media marketing plan template of content. Don't give up. You need to continually offer your audience amazing content, which also comes in the form of conversations, in order to build a loyal fol¬lowing of people who trust you as a source thatsocial media marketing world can meet their needs and expectations. All of your efforts at social media marketing should feed off each other. Cross-promote your efforts social media marketing tips both online and offline, and make sure your social media and traditional marketing efforts work together seamlessly. Allocate specific times during your day to devote to social media marketing. For example, social media marketing tools spend five minutes on Twitter before you check your e-mail each day and another five minutes before you leave work each day. When you create a schedule, it's easier to stick to it and make sure you don't skip marketing social mediayour social media marketing activities each day. Always spend at least 80 percent of your time on social media activities that are not self-promotional and no more than 20 percent of your time on self-promotional benefits of social media marketing activities. It can be easy to get caught up in the numbers, but don't become a slave to followers and subscribers. It's better to have 1,000 highly engaged, using social media for marketing loyal followers than 10,000 followers who sign up to follow you but then never acknowledge you again. You must let your audience take control of the online conversation and make it their own so they develop an emotional attachment to you, your brand, and your business. Remember, social media marketing strategies on the social Web, apathy or invisibility is a bigger problem than negativity. The company behind the Internet's most social media marketing manager popular search engine confirmed this week that small- and medium-sized business pages and profiles will be a major factor on Google+, but not now. At present, there is no specific timeframe on when the company marketing with social media will start offering business profiles, according to a Google spokeswoman. "Unfortunately," she said, "Google+ is not quite ready for businesses. But we're working quickly to provide a way for social media marketing softwarecompanies to engage with their customers." That said, Google did offer some solace to owners: Companies can now apply to become part of Google's test phase for its business pages. Check out Google's online how to use social media for marketing application. And while businesses aren't currently prohibited from joining, Google+ isn't designed for such use just yet. Furthermore, persistent beta party crashers will just have to recreate their business profile once companies are allowed in. Google won't be able to transfer those profiles over. So for now at least, businesses social media marketing coursesowners should sit back and let the platform evolve. There's Circles, which enables Google+ members to sort their parents from their frat brothers, or business associates from surfing buddies. It takes everyone out of a “Friends-style" category, social media marketing b2b allowing you to be more specific in targeting the audience you want to hear your message. Then there's Sparks, which brings to your screen articles and videos and contacts about things that interest you — things like rock climbing social media marketing for small business or surfing or stamp collecting. This is also a social option that enables you to link up with others who share your interests. With Hangouts, you get on-screen gatherings with a few close friends or business contacts that can take on the appearance of sitting around a bar or meeting room. Just some face-to-face conversation that's really social media marketing job description convenient because you didn't have to drive anywhere to participate. Going mobile on Google+ might offer smartphone users a lot of options, including adding an immediate location to every post, or instantly sending photos to friends or marketing and social media an online album. And then there's Huddle, which adds instant group messaging to your smartphone. Oh, and by the way, Google+ shouldn't be confused with Google +1. Google +1 is an experimental feature that enables those with a Google Profile to offer a personal endorsement of a product or service that they've tried themselves. It's shorthand for "Check this out" or "Trust me, this is cool." Google+ is a full-on social networking utility.

How Social Media is Changing Business

You may or may not work in a cube farm, but chances are you live in a silo. That's geek speak for the parts of our businesses and personal lives that are walled off from one another, intentionally or not--the marketing department exists social media marketing salary in a separate silo from the product development team, which is isolated from the executive floor. Clients and their valuable opinions are walled off within customer service. We've become great at collecting information. But when social media marketing statistics it comes to sharing, the walls are still pretty thick. Whatever you think about the current iteration of social media--whether you consider it a time suck, a marketing fad or the second coming--it's impossible to top social media marketing companies deny that it has begun breaking down the silos for businesses that have adopted it. Social media allows companies and their clients to communicate directly and frequently, social media marketing training forming strong relationships and even allowing them to collaborate on projects. Businesses adopt social applications and see it topple walls within traditional management structures. Up until now, social media has been optional for businesses. But Charlene Li, social media marketing classes one of the world's leading thinkers on social media and co-founder of the Altimeter Group, a research-based advisory firm in San Mateo, Calif., predicts that companies that do not get on the social media bandwagon soon--within three to five years--will not survive. It's not an overstatement social media marketing news to say social media is transforming every aspect of business. We aren't talking about a moldy Facebook page updated once a month or sporadic tweets. The change is nothing less than the brink of a new social media ecosystem: one where every corner of an organization social media marketing network is in continuous collaboration and where customers are instantly part of that conversation. In many ways, it's the destiny of the digital age. Tim Berners-Lee, the MIT professor who created the World Wide marketing through social media Web at CERN laboratory in Switzerland in 1990, always believed the Internet would be more about connecting people and less about housing data. "The Web is more a social creation than a technical one. I designed it for social media marketing certification a social effect--to help people work together--and not as a technical toy," he wrote in his 1999 memoir, Weaving the Web. It is only recently--with Web 2.0 and its more cautious, social media marketing consultant business-minded cousin Enterprise 2.0--that Berners-Lee's vision of the web as a social, collaborative medium is shaping. As usual when it comes to technology, business is running a couple of years behind the culture at large. Facebook has been around long enough to enter the dictionary as a verb and inspir e a Hollywood film, social media marketing ideas but the business appetite for social media is just warming up. According to a University of Maryland Smith School of Business poll, in 2009 the percentage of small businesses using social media doubled to 24 percent from 12 percent. It's likely that social media marketing packages the number will double again for 2010. Peter Kim, North American managing director for Dachis Group in Austin, Texas, which helps businesses design their social business strategy, says the coming year is when businesses will truly begin to harness the potential of social applications. "These technologies are beyond the initial hype stage," he says. "We've had social media marketing proposal everyone from Fortune 100 companies all the way to small and medium businesses calling us. We started to see an uptick last December as companies began pulling out of the recession. Now as they're budgeting their social initiatives for 2011, it has the potential to be twice as big." Already, there have been social media marketing homeruns, social media marketing for dummies like the viral videos for Old Spice body wash. Or the Naked Pizza franchise, which derives 20 percent of its sales from tweeting. Or Blendtec's "Will It Blend?" comic videos, showing a "scientist" destroying everything from iPads to BlackBerrys in the company's high-powered blenders, which have pushed social media marketing definition sales up 700 percent. Or Burger King, whose Subservient Chicken and Whopper Sacrifice Facebook application have made the fast-food chain a social media gold standard. For the most part, that's all slick marketing. We have yet to really see how social media will reshape business--but we are starting to get glimpses of that future. Adam Kidron, social media marketing firm for example, says his Manhattan burger joint, 4food, would not exist without social media. The health-conscious eatery, which opened in September, is based on customization: The center of the burger is popped out like a doughnut hole and customers choose from a variety social media marketing firms of "scoops" to plug the divot (from cheddar grits to veggie sushi). "Consumers are increasingly sophisticated and have very diverse palates," says Kidron, who plans to open 11 more stores in the New York area before expanding throughout the northeast. "We asked ourselves was there a way of creating a better product that was more customizable to social media marketing books the consumer's taste? Once we'd gone down that path, all the social media aspects came in. If a consumer creates a new product, it has to be saved in a database. It has to have a new name. Then we have to figure out how to social media in marketing sell it to other consumers. Really, social media is part of the fundamentals of the product." In fact, Kidron and his team have a cradle-to-grave social media strategy for the 4food burger. After customers design a sandwich on one of the iPads placed around the restaurant or on their home computers, they then name small business social media marketing their burger and save it in 4food's custom point-of-service database. If they liked the burger, they can post their creation directly to Twitter or Facebook. If they really like their burger, they can create a YouTube commercial, which will display on a 240-square-foot video wall in the store, along with Twitter feeds and other social media marketing plan sample social data. If another customer buys their Hawaiian Gorgonzola Explosion or Edamame Stuffed Tsunami, the creator gets a 25-cent credit in their 4food account. 4food's concept may seem gimmicky, until you consider Burger King's "Have marketing on social media it your way" promise to customers, allowing them to customize a burger from a limited list of tomato, lettuce and condiments. Social media technology has helped 4food cater to a range of tastes that would be social media marketing campaign unfathomable in a traditional restaurant. "The idea that social media is some kind of fad is ridiculous," Kidron says. "It's how we communicate. New companies will have social media in their DNA. Some will do it badly, some will not be quite right, and some will change the way things are done. The most important thing is to make social media marketing degree sure that social media has a unique purpose and is not just an adjunct or gimmick." Facebook, Twitter and LinkedIn are the major arteries of the social media world, but there are few options for customizing or managing the massive applications. Literally hundreds of developers have stepped in to help users optimize and social media marketing los angeles keep tabs on their social media investment. Here are some of our favorite tools for transforming your social network from a frustrating black box to an open book. This social media dashboard lets you coordinate and keep track of company-wide tweets, monitor mentions of your brand or company on almost any social networking platform social media marketing strategy template and even reports the results of your efforts in real time. HootSuite is free, but HootSuite Pro, which lets you manage unlimited accounts, costs $5.99 per month. This tool allows you to create a social network within your business. Employees can social media marketing resume collaborate on wikis, create polls, monitor status updates and collaborate and comment on social documents. CubeTree is free, though an enterprise service allows 1GB of storage per user and costs $5 per month. This stand-alone application coordinates a team of tweeters writing on one corporate account. Essential for companies that want to speak with social media marketing campaigns a unified voice through a single Twitter handle or companies that want 24/7 social media engagement. Free. This application allows businesses to post customer feedback and ideas on their websites. Other visitors are then allowed to vote the comments and ideas up or down, and site managers are able to reply directly to customer problems. Basic package is free. Building a new social media marketing service enterprise from the ground up using social media is much simpler than retrofitting it into a long-established business culture. "I think what will happen, as companies get increasingly social, structural stuff will have social media marketing conference to change. Older companies' silos haven't changed for a long time," says Maggie Fox, CEO and founder of Social Media Group in Toronto, a full-service social media agency, which has led some of the world's largest businesses into the social media world. "At the C-level management, they have to plan and understand how it will reshape their business effective social media marketing and change their management efforts." Surprisingly, some of the largest businesses in the world have been quick to adopt social media. After a miserable 2005 and 2006, when bloggers coined the term "Dell Hell" in regard to quality-control issues and videos of self-immolating laptops made the rounds on YouTube, Dell computers began to reach out to consumers on the web. After initially causing how to start a social media marketing business an Internet uproar by saying that Dell did not respond to bloggers, the company reversed course. It began its Direct2Dell blog, which gave a human voice to the company, and it even sent out technicians to solve the problems of the most irate bloggers. Dell now is a model of customer engagement. It closely monitors discussions how to social media marketing on technology forums and LinkedIn and steps into the conversation to answer questions. Its IdeaStorm website has generated more than 420 customer ideas that have been implemented. Developers of their Dell Mini notebook even fielded design ideas from interested consumers through IdeaStorm and a dedicated Twitter account. Starbucks has earned kudos social media marketing 2014 for a similar program. The MyStarbucks-Idea blog connects 50 representatives from around the company with consumers who submit suggestions for improvements. The reps review the ideas, and the best make it into the store, like the Venti-sized travel mug and reusable rubber cup sleeve. Starbucks tries to keep a unified voice and has only one official Twitter account, best social media marketing which it uses to answer questions from 1 million followers in real time. One reason social media has permeated these companies is that employees, and not necessarily IT departments, are powering the agenda. "Social media is driven primarily by a Gen Y tech perspective--if employees don't find tools to do their jobs at work, marketing by social mediathey'll bring them in from the outside," Fox says. "IT needs to be more nimble and learn to leverage that behavior." German business software company SAP, one of the largest software companies in the world, followed that bottom-up approach with great success. Its SAP Community Network, which has more than 2 million members, is one of the corporate world's most robust and has been operating since 2003. More than 5,000 members, including customers, partners and outside developers, blog on the network, creating a huge database of feedback for the company.

How Fast-Growing Companies Use Social-Media Marketing

Social Media isn't just for teenagers and techies anymore. Adults have long used social media sties like Facebook, LinkedIn and Twitter. But the number of adult Internet users who now claim they use those and other social networking sites has more than doubled since 2008, according to a new report released late last week. For business owners who already use social media to market social media marketing trends their brand or engage with customers, this data isn't all that surprising. But for those who may have been on the fence about using social media or who only use the sites occasionally, social media marketing new york this news may drive you to rethink that strategy. At the very least, if your existing communications plan is more than two years old, you might want to drag it out, dust it off and revise your outdated information. More adults use social networking sites. A whopping 65 percent of online adults regularly sign on to Facebook, LinkedIn, social media marketing pdf Twitter and other social networking sites, according to the Pew Internet & American Life Project. That figure is up from last year’s 61 percent and way up from the 28 percent of such users recorded just three years ago in a similar study. More adults use the sites daily. Forty-three percent social marketing media of online adults said they access social networking sites on a daily basis, up from 38 percent just one year ago and 13 percent in 2008, says the Pew survey. Only email (61 percent) and search engines (59 percent) are used more frequently on a typical social media for marketing day than sites like Facebook, LinkedIn and Twitter. Older adults use social media in greater number. According to the Pew survey, 51 percent of 50- to 64-year-olds and 33 percent of those 65 and older now use social media sites. While young adults still rule the roost in terms of social media activity, use of social sites by those 65 and older social media marketing course has grown 150 percent since April of 2009. Usage among those aged 50 to 64 has more than doubled. Women use social media more than men. The latest Pew survey also shows that social media use remains highest among women and adults under 30 years of age. Women between the ages of 18 and 29 top the list as the most frequent users of social media sites. Further, b2b social media marketing women use social networking sites more than men, with almost seven in 10 women online using them today compared with six in 10 online men. And 48 percent of those women are daily users, while only 38 percent of men sign on daily. Gender and age are the biggest determinates of social media usage. As far social media marketing plans as other demographics are concerned, the report shows little difference in the use of social media based on race or ethnicity, household income, level of education, or whether the respondent lives in the city or the suburbs. Older adults make up social media marketing podcast the fastest-growing segment of users. Those over the age of 50 are using social media in ever greater numbers these days. So if your marketing plan doesn’t take that shift into consideration, then you might just want to revise it. Because if you’re still kowtowing to computer kids, your company’s marketing strategy may be as dated as a rotary telephone. When you think back on it, real estate social media marketing the advent of social media hit the marketing world like hot sauce on an empty stomach. All of a sudden businesses with an appetite for "what's next" rushed to set up Facebook Pages, Twitter accounts and blogs to connect with as many customers as possible. Waylaid somewhere along the way, social media marketing blogs however, were the fundamentals of public relations, marketing, corporate communications and sales -- giving way to erroneous assumptions about how businesses should manage their social marketing. Many small businesses equate the number of "likes" or "followers" on branded social-media platforms to success, not realizing social media marketing chicago that it's the quality of those likes and followers that is important. More people signing up to view your message doesn't necessarily equate an increase in sales or even a bump in long-term or sustainable brand recognition. Just because it's Facebook, Twitter, YouTube, MySpace or some other newfangled online or mobile-powered platform, the message still carries social media brand marketing more weight than the medium. It's always been about the message. It's not about the platform or the technology. The technology is just a tool, and just because younger people were the first to use Twitter and Facebook, don't think for a moment that older employees can't effectively use them just as well. No, they don't. Here's my advice when you run across someone positioning cost of social media marketing himself or herself as a "social media guru" or expert. Run for the exit. Everybody working in this field is practicing on the job training. Just because they've written a book like I have or spoken in public about the do's and don'ts of social media, doesn't mean they know your business and how to conceptualize and manage campaigns that hit upon your business-related goals. No, define social media marketing it isn't. Media is media. At one point or another, newspapers, radio, television and the Internet were considered new forms of media and now they're labeled as "traditional" media. So "new" media doesn't mean that only "experts" or young hotshots can successfully operate your social-media team. That's hogwash. Nothing replaces knowledge of the basics of marketing, combined with knowledge of your social media marketing plan pdf business-related goals and the need for authenticity and transparency in your socially laden communications. Nobody knows your business like the people who work inside your building. You can certainly work with an agency to set up and implement your social media-related efforts or to propose social media marketing best practices ideas for contests and the like. But when it comes to communicating your messages on a daily basis, your people are in the best position to keep your community of customers and prospects up to date and informed about what really matters to them.